Accessibility
The website operator strives to make their website accessible in accordance with the Anti-Discrimination Act.
Status of Compliance with Requirements
The content listed below is not barrier-free for the following reasons:
a) Incompatibility with Accessibility Regulations
Some images used are missing alternative text, making this information inaccessible to screen reader users. Thus, WCAG success criterion 1.1.1 (Non-text Content) is not met. We plan to continuously complete these missing captions.
Due to the interface connection to external partners, we cannot fully optimize various information (e.g., for products or map services) for accessibility.
After an internal review in December 2024, the website does not comply with WCAG 2.2 in the following points: Heading structure is only partially unsuitable, tables are partially not optimally implemented, error messages in some externally embedded forms are sometimes insufficient.
b) Content not falling within the scope of the applicable legal provisions
Some, predominantly older, PDF and Office documents are not accessible. For example, older PDF documents are not tagged, meaning they cannot be read or used by screen reader users, or only inadequately. Thus, WCAG success criterion 4.1.2 (Name, Role, Value) is not met.
For older, non-accessible documents that are still exempt from Directive (EU) 2016/2102, no comprehensive changes are currently planned. Please let us know if you experience difficulties with specific documents. We will prepare the content in an accessible format upon request and subsequently replace the documents or supplement them with accessible alternatives. For new documents, we strive to prepare them in an accessible way in accordance with WCAG 2.2 and PDF/UA before publication. Publication of non-accessible documents, such as print versions, will be marked as such.
No statement can be made regarding the compatibility of third-party PDF content with accessibility regulations.
Creation of this Accessibility Statement
This statement was created in June 2025.
Feedback and Contact Information
The offers and services on this website are continuously being improved, exchanged, and expanded. Usability and accessibility are a great concern to us. If you notice any barriers that hinder your use of our website – problems not described in this statement, deficiencies in complying with accessibility requirements – please notify us by e-mail. We will review your request and contact you as soon as possible.
Please send all communications and suggestions to the email address listed in the imprint with the subject "Reporting a barrier on the website". Please describe the problem and provide us with the URL(s) of the affected webpage or document.
Enforcement Procedure
If the responses from the contact options mentioned above are unsatisfactory, you can submit a complaint to the Ombudsman for Accessible Internet and Mobile Applications. The complaint will be checked to determine whether it constitutes a violation of the provisions of the Anti-Discrimination Act by organs of the state, municipalities, municipal associations, and self-governing bodies established by state law. If the complaint is justified, the Ombudsman will issue recommendations for action to the state or the affected legal entities and propose measures to remedy the existing deficiencies. Further information on the complaint procedure can be found on the website of the Ombudsman for Accessible Internet and Mobile Applications.
Optional Content
The website operator strives for the greatest possible barrier-free access to its online services. A review according to all AA and AAA criteria of WCAG 2.2 is planned.